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Catering

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Food purchasing

Examples:

  • Compromised staff accept illegal rebates from food suppliers for ordering excessive food materials.
  • Compromised staff accept advantages from colluded food suppliers for conniving at substandard goods and ingredients.
  • Procurement staff conspire with suppliers to inflate the prices of goods or falsely report the quantity of goods.
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Handling of confidential information

Examples:

  • Colluded staff accept advantages for leaking quotation prices or tender information to favoured suppliers.
  • Compromised staff accept advantages from competitors for leaking company’s confidential information, e.g., marketing/promotion activities, customer data, etc.
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Sales and operations

Examples:

  • Dishonest staff misappropriate restaurant coupons or expensive inventory items for personal gain.
  • Frontline staff accept advantages for waiving charges or offering unauthorised discounts to friends.
  • Unscrupulous staff embezzle sales proceeds by cancelling a bill/some of the items or not recording without authorisation.
  • Dishonest staff pocket discount differences by using their credit cards for payment to replace cash payment by customers.
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Staff administration

Examples:

  • Compromised supervisors falsely report the number of temporary employees and collect the excess wages.
  • Personnel staff accept advantages from colluded candidates or colleagues for showing favour in appointments, promotions and transfers.
  • Compromised managers or supervisors accept advantages from subordinates for showing favour in allocation of duties or performance appraisal.
  • Staff submit false documents such as overtime work or sick leave certificate to deceive the employer.
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Conflict of interest

Examples:

  • Staff purchase food materials from suppliers of whom the staff or his relatives have financial interest.
  • Kitchen staff monitoring quality and quantity of food supplies accept frequent entertainment from suppliers.
  • Supervisors favour friends or relatives in recruitment, promotion, or allocation of duties and overtime work.
  • Staff give discounts or waive charges for friends or relatives without endorsement by higher authority.
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