Sector / Industry

Examples:

• Compromised staff accept advantages from guests for showing favour in allocating or upgrading rooms.
• Staff accept tea money from service providers or retail shops for referring hotel guests.
• Staff privately accept tips from guests without the permission of the hotel.

Examples:

• Compromised staff accept rebates from food suppliers or renovation contractors for placing orders or awarding contracts.
• Unscrupulous staff collude with contractors/suppliers to inflate the prices of goods/services.
• Compromised staff leak confidential information (such as tender price information) to the favoured contractor/supplier for personal gain.
• Dishonest staff split orders to avoid exceeding procurement threshold or to conceal overpayment.
• Dishonest staff inflate order prices to pocket the price difference.

Examples:

• Compromised staff accept advantages from suppliers to speed up payment upon receipt of invoices or delay collection of outstanding payments or debts owed to the hotel.
• Unscrupulous staff defraud the hotel by making double payments on forged invoices.
• Dishonest staff misappropriate hotel inventory items and cover up by exaggerating losses and damages.

Examples:

• Supervisors of banquet services falsely report the number of temporary employees and pocket the excess wages.
• Personnel staff accept advantages from colluded candidates or colleagues for showing favour in appointments, promotions and transfers.
• Compromised managers or supervisors accept advantages from subordinates for showing favour in allocation of duties or performance appraisal.
• Staff submit false documents such as overtime work or sick leave certificate to deceive the employer.

Examples:

• Concierge staff recommend hotel guests patronise a restaurant or shop owned by his friend.
• Staff responsible for procurement has a financial interest in a company being considered by the hotel for the selection of a supplier, or the selected supplier is a close friend or relative of the staff.
• The staff responsible for recruitment is a relative of a candidate under consideration in a recruitment exercise.