Sector / Industry
Retail
The Hong Kong Business Ethics Development Centre publishes a wide variety of resources* for use by the retail industry as reference and training tools for enhancing ethical management and staff integrity.
Case Studies
The opportunity costFrankie, a sneaker store manager, offered to reserve limited-edition sneakers for parallel goods trader Felix in exchange for a rebate. 
The unspoken ruleGloria, a regional manager of a chain retail store, repeatedly demanded gifts from her subordinates for favorable treatment, believing it fostered friendly relationships without recognising the ethical issues. 
A happy coincidenceHeidi was responsible for recruiting shop managers and sales assistants for her company. During the selection process, she realised that one of the candidates was her cousin. She saw it as a happy coincidence. 
Storing up troubleIvan and Ian were employees of a department store. They were well acquainted with the suppliers and gambled together frequently. 
Penny wise and pound foolishJasper, a sales associate, accepted red packets from customers in exchange for favorable prices, leading to neglect of those who didn’t give gifts and resulting in increasing complaints against him. Click here for more case studies.
Feature Articles
Tips for SMEs to strengthen controls - Integrity Management in Retail Industry
PDF version Word version
Tips for SMEs to strengthen controls and enhance preventive capabilities - Sales Operations
PDF version Word version
Tips for SMEs to strengthen controls and enhance preventive capabilities - Procurement
PDF version Word version
Click here for more feature articles.
Training Videos
"Integrity + Quality: Shopper's Paradise" - Corruption Prevention Training Package for Retail Industry (Training Videos) - Story 1 - Sold Out!?
"Integrity + Quality: Shopper's Paradise" - Corruption Prevention Training Package for Retail Industry (Training Videos) - Story 2 - Private Sale
"Integrity + Quality: Shopper's Paradise" - Corruption Prevention Training Package for Retail Industry (Training Videos) - Story 3 - Secret Referral
"Integrity + Quality: Shopper's Paradise" - Corruption Prevention Training Package for Retail Industry (Training Videos) - Story 4 - Runaway Shoes
"Integrity + Quality: Shopper's Paradise" - Corruption Prevention Training Package for Retail Industry (Training Videos) - Story 5 - Flowery Rebate
"Integrity + Quality: Shopper's Paradise" - Corruption Prevention Training Package for Retail Industry (Training Videos) - Story 6 - Trade Practice vs Corrupt Practice?
Click here for more training videos.
E-Learning Materials
Click here for more e-learning materials.
Publicity Materials
Click here for more publicity materials.
* ICAC owns the copyrights of all education resources. They may be used for education and non-commercial purposes only and acknowledgement is required. Names of all characters, organisations locations and incidents portrayed in the business ethics resources are entirely fictitious. No relation to any real persons or entities is intended or should be inferred.
**The contact information of the ICAC listed in the publications may not be up-to-date. Please refer to the ICAC website for the latest contact information of the ICAC Regional Offices.
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