Script of the video

Scene 1

Time:                 Morning

Location:          Bus Stop

Character(s):   Eddy (relationship manager of a bank), Grandma Lam (regular customer of Eddy’s)

(Eddy is waiting for the bus to work. He looks exhausted. Grandma Lam passes by.)

Grandma Lam:   Eddy boy, going to work so early.

Eddy:                 Good morning, Grandma Lam. Are you going grocery shopping?

Grandma Lam:   Yes... I bought a few things. Oh, you look so pale? Not getting enough sleep?

Eddy:                 (embarrassed) No... umm... I watched the late night soccer match.

Grandma Lam:   You need to go to bed early to stay healthy. By the way, I want to get some new banknotes for lai-see. I’ll see you later.

Eddy:                 Great. I’ll reserve some new notes for you at the bank. Just come to me directly.

Grandma Lam:   You’re so kind. That’s why I’ve been such a loyal customer all these years.

Eddy:                 It's my pleasure.

Eddy:                 (VO) My name is Eddy. I’m a relationship manager of a bank branch. I’ve been working at the bank for quite a number of years and earned the support of regular customers like Grandma Lam.

Eddy:                 Alright. See you later.

Scene 2

Time:                 Morning

Location:          Eddy’s office

Character(s):   Eddy, Grandma Lam, Mandy (bank employee)

(Eddy is keeping an eye on the stock prices displayed on the computer screen. The stock prices are falling.)

Eddy:                 (VO) To earn extra income, I also invest in stocks. I began to trade on margin last year and hope to be able to quickly save enough for a down payment on a home. But the market is not doing well these days. Stock prices keep dropping. To cover my losses, I’ve resorted to borrowing money from loan sharks.

Grandma Lam:   Mandy, is Eddy boy in?

Mandy：         Yes, this way, grandma.

Grandma Lam:   Thank you.

(Mandy escorts Grandma Lam in.)

Grandma Lam:   Did I come at a bad time?

Eddy:                 Not at all. Grandma, please sit down. Mandy, please bring me a form? (leave the webpage)

Mandy：         Okay.

Grandma Lam:   Eddy boy, you’re so considerate.

Eddy:                 It’s my job. Thank you for trusting in me.

Grandma Lam:   Thanks to you, I avoided the long queue outside.

Eddy:                 Grandma Lam, is there anything else I can help you with?

Grandma Lam:   Yes. My morning exercise group has been discussing some upcoming IPOs. I forget the names of the companies, but they’re guaranteed to make money. Can you help me invest a little so as to earn some extra cash?

Eddy:                 No problem. I’ll take care of it for you when the time comes.

Grandma Lam:   Why don’t I just leave my signature stamp with you? When the time comes, you can handle everything directly, saving me the trip here.

Eddy:                 Grandma Lam, I can’t keep your signature stamp. It’s against the bank’s rules. I’ll be in trouble if the management finds out.

Grandma Lam:   Don’t worry, Eddy boy, if anything happens, I’ll verify that you have my authorization to keep my stamp. That’s everything. I must pick up my grandson from school now.

(Grandma Lam leaves her stamp on Eddy’s desk. As she gets up to leave, Mandy knocks on the door.)

Mandy：         Eddy, the manager wants you to call him now. It’s urgent.

Eddy:                 Okay, I’ll call him. Please take Grandma Lam to get her new banknotes.

Grandma Lam:   Thank you!

Eddy:                 You’re welcome.

Scene 3

Time:                 Morning

Location:          Bank entrance and Eddy’s office

Character(s):  Eddy

(Eddy talks to the staff of the finance company over the phone as he walks to the bank.)

Eddy:                (to the phone) Yes... yes... I know. I’ll have the money for you in two days.

(Eddy stares at the computer screen anxiously. The stock prices on screen are rising. Eddy turns to the newspaper. The headline reads: “HK Stock Market Resumes Upward Trend with Inflow of Hot Money.”)

Eddy:                (VO) Tomorrow is the deadline to pay the finance company. After all this time, the market finally shows some life today. But I need to wait for the stock prices to rise another 30% in order to break even. It would be crazy to sell the stocks now.

(Eddy opens his drawer and takes out Grandma Lam’s signature stamp.)

Eddy:                (VO) I need to withdraw money from the granny’s account for her investments anyway. Why don’t I withdraw a little now to get myself out of this jam?